Jan 21, 2020

From Customer Service Manager to a Poker Player - Journey of a Pro Vikram Kumar

This is my first blog after joining the PokerBaazi Pro team and let me tell you that so far the first month as a brand ambassador with PokerBaazi has been really great. I have been putting in a lot of hours online at PokerBaazi and had to make some sacrifices but that’s all worth it when we see results today. We were on the wrong side of variance somehow and a bit of bad play in one of the sessions did not allow us to book profit, but managing the BR well and a couple of FT‘s  to go with some crazy poker live sessions negated a bad month altogether.

Having donned the cap of a Customer Service Manager in one of my previous avatars during my IT days gives me a fair bit of idea on how difficult it is to satisfy your customers on a regular basis. The way the PokerBaazi team is functioning and the kind of feedback / brownie points I get to hear/read on Social Media and sights of fellow players on the tables not only makes me feel confident about the brand I am associated with but also encourages me to work towards reaching the standards set by the team. A special shout out to everyone who have been giving constant feedback/suggestions which allow us to improve our services and try giving the best experience to play online Poker and continue being India’s most trusted poker website.

Dates for Baazi Poker Tour (BPT) have been announced recently and preparations have started in full swing, this not only gives us a chance to play a good live poker tournaments series but will also get to meet and spend valuable time with friends from the similar trail. In the coming weeks would be spending a lot of time on going through training videos and hopefully if everything goes per plan will head to Vegas for the WSOP main after participating in BPT.

Read 4391 times Last modified on Wednesday, 01 June 2016 15:00

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