DOWNLOADDOWNLOADPokerBaazi is here to help you play your cards right,
on and off the felts.
Poker is a game loved worldwide, and with good reason. It’s thrilling, it’s fun, and it’s rewarding. But like every good thing, it needs to be practised in moderation and with the right checks in place.
At PokerBaazi, we want you to have a wholesome gaming experience. This includes alleviating any potential negative effects that excessive gaming might cause. We constantly work with user data to monitor patterns of gameplay, deposits and stake levels, and try to personally reach out any time we spot a concern or anomaly. While we continue building towards a data and AI-led system that works to intuitively and seamlessly create optimal gaming conditions for you, we also incorporate features that give you tools for self-regulation such as limit-setting and self-exclusion and provide any assistance you might need while navigating the world of poker.
Here’s how you can use these tools to play the way that will bring you the most amount of benefit. Please make sure to also go through the Terms & Conditions of Responsible Gaming along with this page.
All you need to do is log in to your PokerBaazi account, and the tools to regulate the way you play will be at your disposal. Follow these instructions to access features and play responsibly.
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AccountResponsible Gaming
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We mainly have four Responsible Gaming features in the system:
Please follow the below mentioned steps in order to decrease/increase your deposit limit:
Note: You can also increase your limits following the above steps. However, “Increase” option will be available once the cooling period of 7 days gets over. Approval to increasing the limit will depend on your patterns of gameplay, deposits and stake levels. Deposit limit can be increased upto 10 LAC of your current daily deposit limit. Weekly and monthly limits will have capping amounts in proportion to daily deposit limits.
Once the request is submitted, you will be updated in the next 3 working hours. However, approval to increase the limit will depend on your patterns of gameplay, deposits and stakelevels.
Please note, approval to increasing the limit depends on your profile, patterns of gameplay, deposits and stake levels. Once you submit a responsible gaming request to increase your deposit limit, our experts analyse your profile, your patterns of gameplay, deposits and stake levels. They may also call you, if required and basis the outcome of their analysis, they reserve the right to take final call on your request.
Please follow the below mentioned steps to put your account for under Poker Break:
Note:If you opt for “Forever” PokerBreak, then your account will never be reactivated.
In order to deactivate your account, please send an email from your registered email address with a subject line: “Request to deactivate account” atplayerrelations@pokerBaazi.comalong with duration and reason or chat with us.
Alternatively, you can opt for Poker Break also by following the below steps:
Please follow the below mentioned steps in order to decrease/ increase your Cash table/Pineapple OFC poker table stake limit:
Note: “Increase” option will be available once the cooling period of 14 days gets over.
Reason 1: You should not be in the cooling period. Cooling period is the duration where a customer does not get an option to increase their limits. However, limits can be decreased at any point of time. At PokerBaazi.com, we have a cooling period of 7 days for Deposit Limit & 14 days for Cash Table limit from the date when the limits were last modified.
Reason 2: Your KYC should be submitted.
Reason 3: Deposit limits can be increased upto 10 LAC of your current daily deposit limit. Weekly and monthly limits will have capping amounts in proportion to daily deposit limits.
Reason 4: If there is an Internet Fluctuation while increasing the limit.
Reason 5: We also recommend you to clear cache and cookies from the browser and cache from the application and then re-login.
Note: In case all the above points are checked and ensured and if the still issue persists, we request you to share the screenshot/video. We will immediately get it checked with our technical team.
Cooling period is the duration where a customer does not get an option to increase their limits. However, limits can be decreased at any point of time. At PokerBaazi.com, we have a cooling period of 7 days for Daily Deposit limit & 14 days for Cash Table limit from the date when the limits were last modified.
